[caption id="attachment_50" align="pull-right" width="150" caption="Path of flight 188 when it got \"lost\""][/caption]
I've read a lot about the Northwest Airlines flight that overshot the Minneapolis airport by 150 miles last week. What I haven't seen or heard yet is what the passengers thought. I don't fly very often, but you can bet if I was expecting to land somewhere at a certain time and we were still at 30,000 feet at that time, I'd be asking some questions.
Frank did a great job of helping us when we were having problems with our home WiFi network. He got it working, and solved the problem we were having with a room that was a dead zone. He was also helpful with follow-up questions by email.
Frank is always quick to respond and solve any issues we may be having!
Technical expertise is a given. Simplifying the complicated and communicating effectively are his strong suits. Heading off problems before they are sets him on a different level of customer service. Call him today, you'll be thankful you did.
I'm very thankful to have worked with Bravo ITC in the past. Frank has been a forthright and transparent communicator and he has shown himself to be very much oriented to customer satisfaction. 5 stars all day.
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